FAQs

Yes, international and cross-border logistics are one of our specialties. We have deep experience navigating the customs, compliance, and regulatory requirements involved in shipping goods between Canada, the U.S., and global destinations. From customs documentation to clearance coordination, we help ensure your freight moves smoothly across borders with minimal disruption.

Requesting a quote is easy and fast. Simply reach out through our website, email, or phone with your shipment details—origin and destination, weight, dimensions, type of freight, type of equipment, and desired timeline. Our team will quickly evaluate your request and provide a customized, competitive quote tailored to your needs, often within the same business day.

The required documents depend on the shipment type and destination, but commonly include a bill of lading, commercial invoice, packing list, and customs forms. Don't worry—our team will walk you through everything step-by-step and assist in preparing or reviewing your documentation to help avoid delays at checkpoints or ports.

We understand that logistics can be unpredictable due to factors like weather, customs inspections, or carrier delays. If any disruption occurs, our team communicates proactively and works behind the scenes to find alternative solutions when needed. While we can't guarantee every delivery timeline, we do guarantee our full attention and support in keeping your shipment on track and minimizing impact.

No shipment is too big or too small for us. We manage everything from small parcels and pallets (LTL) to full truckloads (FTL) and ocean containers. Whether you are shipping once a week or once a year, our services are designed to be flexible and scalable to your business needs.

Safety is a top priority. We work only with vetted, reliable carriers and follow strict protocols for loading, handling, and transporting freight. For high-value or sensitive shipments, we offer tailored services such as specialized packaging, mode-specific handling, and temperature control, depending on your cargo type.

Yes, we understand that business moves fast—and sometimes you need a logistics partner that can move faster. We offer expedited and air freight services designed for time-sensitive shipments. Just contact us with your situation, and we will mobilize quickly to meet your deadline, including same-day bookings where available.

Not at all. Whether you are new to freight or just short on time, our team is here to help. We are happy to answer your questions, walk you through the process, and offer recommendations. You don't need to be a logistics expert—we have got that covered and this is why we are here!